Privacy Policy
This statement was last updated on 10 June 2026
Commitment to Privacy
The Resolution Suites respects your privacy and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information Collected
The Resolution Suites collect, use, and hold personal information for the purpose of engaging with you to provide information or services.
Personal information is usually collected directly from you through phone calls, emails, forms, or online booking systems. Information may include contact details, and other information relevant to the booking service.
Storage and Security
Personal information is stored in secure electronic systems with password protection and encryption where possible. Hard copy information (if held) is stored in a secure, locked location.
All reasonable steps are taken to protect information from misuse, loss, or unauthorised access.
Electronic information may be stored using reputable cloud providers. Any third-party platforms used (such as Stripe for payments or Wix for website hosting) are subject to their own privacy and data security measures.
Payments
All payments are processed securely via Stripe using debit or credit cards. No financial information (such as bank account or card details) is stored by The Resolution Suites.
Disclosure of Personal Information
Personal information is only disclosed:
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where required by law (for example, to prevent risk of harm), or
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with your consent
The Resolution Suites does not share personal information with direct marketing companies, credit reporting agencies, or overseas recipients.
Website and Cookies
The Resolution Suites website may use standard cookies to improve site performance. Information collected through cookies is anonymous. Personal information such as your name and email is only collected via website forms with your consent.
Access and Corrections
You have the right to request access to personal information The Resolution Suites has about you, and to request corrections where necessary. Please contact me directly for assistance with any such request.
Questions or Complaints
If you have any questions, concerns, or complaints about how your personal information is handled, please contact:
Hannah Hopkinson
Email: hannah@theresoutionsuites.com.au
You can also find more information about privacy rights at the Office of the Australian Information Commissioner: www.oaic.gov.au.